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Case study: how Zomato turned hoardings into free social content

Case study: how Zomato turned hoardings into free social content

In 2019, Zomato rolled out a series of hoardings across Delhi, Mumbai, Bengaluru and other metros with punchy, single line hooks like "Dinner will not cook itself" and topical references drawn from meme culture. The campaign was executed in house and became one of the most photographed and shared OOH runs of that year on Indian Twitter and Instagram.

Photo above is a representative outdoor image. Zomato brand creative is the copyright of Zomato Limited.

The goal

Push more first time orders during weekday dinner windows in metros. Do it without a large celebrity budget by making the hoardings share themselves online.

The approach on the road

Single frame, one line, no clutter. Copy that sounded like a friend texting rather than a brand talking. Placement on arterial commuter roads and food dense neighbourhoods so audiences saw them on the way home when the message mattered most.

Evidence boundary

The lines were widely circulated online, but a photograph or social share is not the same as an audited campaign result. Public reporting does not give a reliable way to separate the effect of this outdoor work from app notifications, offers and other media. The practical lesson is about making a line worth repeating, not claiming a fixed sales lift.

What we can learn

Copy first, art second. When the line is sharp enough that a passer by wants to photograph and share it, the hoarding earns a second life on phones. Zomato treated outdoor as content, not just reach, and got both.

Credits

Brand and creative: Zomato Limited in house team. Campaign performance figures are not attributed here because they are not independently audited for outdoor.

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